Frequently Asked Questions

Find answers to common questions about our ISO 20022 conversion tools and general payment standards.


Using the Conversion Tool

How to use the Excel to pain.001 conversion tool?

You first need to download the Excel template and populate necessary data in the following tabs:

  • Payer: Data about payer and paying bank account details; type of payment (SEPA or international).
  • Payments: List of payments with amounts, beneficiaries, their bank accounts and payment references.

Detailed, step-by-step instructions on how to populate your data are included directly within the Excel template for your convenience. Once prepared, you upload the Excel file to the website and receive a generated SEPA or international payment file in a bank-compliant format that you can upload to your bank.

Can I use my own Excel file for uploading payments instead of the provided template?

Not with the standard tool provided on the website. We can build a customization that will allow you to supply payment data in your own format. Cost of customization rarely exceeds 500 EUR (excl. VAT).

Does the tool support only SEPA or also international payments?

The tool supports both SEPA euro transfers and international (Cross-Border) payments in various currencies.

Is using the tool free of charge?

Yes, the conversion tool provided on this website is completely free to use. Please read our Terms of Use.

Can the tool be installed on-premise?

Yes, we offer the service of on-premise deployment of the tool and on-demand integration with your existing systems and banks to facilitate seamless automation of your payment process.

General Information

What is ISO 20022?

ISO 20022 is the international standard for electronic data interchange between financial institutions, providing a common global language for payments. It includes a wide range of formats used for various purposes, such as payment initiation, bank statements reporting, direct debits, and many more.

What is pain.001?

The pain.001 (Payment Initiation) is a specific XML file format under the ISO 20022 standard used to send payment instructions from a client to a bank.

What is SEPA?

SEPA (Single Euro Payments Area) is an EU initiative to simplify bank transfers denominated in euro, making European payments as easy as domestic ones.

What is the SEPA zone?

The SEPA zone includes all 27 EU member states, plus the UK, Iceland, Norway, Liechtenstein, Switzerland, Monaco, San Marino, Andorra, and Vatican City.

What is a SEPA payment?

A SEPA payment is a standardized credit transfer subject to two conditions:

  • The currency of payment is EUR;
  • Both sender and recipient bank accounts are in the SEPA zone.

Can a GBP payment be processed as a SEPA payment?

No. SEPA payments are exclusively for Euro (EUR) transfers. A GBP payment cannot be a SEPA transfer. To make a GBP or any other non-EUR payment, you must use international payment methods, such as SWIFT or local clearing systems (like BACS or CHAPS for GBP payments in the UK).

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